If you’re looking for an EHR that is easy to use and affordable, Athena EHR is a great option. The company offers both on-premise and cloud-based solutions that can help any health practice reach its full potential. Their solutions cover everything from medical records to revenue cycle management to patient engagement and care coordination. They also offer expert support and third-party applications.
Athenahealth is rated #1 by KLAS for practices with 11-75 providers:
Athena EHR is an award-winning solution that helps practices of all sizes connect to patient care across the nation. Their comprehensive network includes Epocrates mobile health apps, population health management, care coordination, and more. With over 76,000 physicians and other healthcare providers, athenahealth enables practices to thrive in this changing environment while focusing on patient care. As a result, they have received Best in KLAS awards for the last 20 years.
The KLAS report ranks healthcare IT vendors based on the quality of their products. It includes information on the performance of software vendors in various categories, such as ambulatory EHR, practice management, and payers. Athenahealth received the highest overall score for physician practices with 11-75 providers and the highest overall score for HIT vendors.
The platform is cloud-based and offers services for EHR, revenue cycle management, practice management, and patient engagement. The EHR features integrated billing, practice management, and care coordination. It also includes e-prescribing, patient engagement, and point-of-care mobile solutions. The EHR comes with a homepage feature that helps physicians view their schedules and streamline daily tasks. Additionally, it also offers a consolidated view of patient records and pending lab results.
It offers telehealth tools:
Athena EHR is a cloud-based software that is used by a wide range of providers. It helps practitioners conduct telehealth visits, manage population health, and keep patients’ medical records up-to-date. The software is used by roughly 140,000 ambulatory care practices. It is one of the few players in the highly competitive EHR market. It competes with companies such as Cerner and Epic Systems. Both of these companies have steadily been chipping away at Athenahealth’s hospital client base. In late 2019, the company opted out of the small hospital market.
AthenaTelehealth lets providers complete telehealth visits within a clinical encounter, allowing providers to focus on patients. The software also lets them move between appointments quickly and easily. Moreover, the software integrates with athenahealth’s revenue cycle services, making the billing process seamless and streamlined.
AthenaHealth has launched an embedded telehealth tool called athenaTelehealth, which is free for athenaOne users until September 30. It enables HIPAA-compliant telehealth visits. It also provides other features such as video conferencing, patient messaging, and simultaneous encounter documentation. Additionally, athenaTelehealth integrates with existing patient portal communication channels. It also offers the capability to send text messages and emails to patients based on their preferences.
Also, have a look: Allscripts EMR and its features.
It has a Client Service Center:
The Client Service Center at Athenahealth is a great place to get answers to common questions. Athenahealth is one of the largest providers of healthcare software in the United States and boasts over 160,000 doctors and 117 million patients in its network. The company also has a Client Service Center, which is open to all customers for free, and free coaching and migration services.
It also has a backup domain and stack updates to help troubleshoot issues. Adding information to a patient record can be time-consuming and difficult. Additionally, patient reports are often inaccurate. The Client Service Center helps to resolve these issues quickly and efficiently. In addition, it offers comprehensive training and a variety of online courses.
Getting the most out of Athena’s Client Service Center is easy, but it’s important to keep in mind that some of the features of the software aren’t always clear. If you’re confused about how to enter a patient’s information, a live representative can help.